On June 3rd, CI Lab Director Dr. Colin Rhinesmith presented at the fourth part of the University of Illinois Extension Developing Broadband Leadership Webinar Series, which focused on broadband adoption, affordability, and inclusion. This series was co-sponsored by the University of Illinois extension, the Illinois Office of Broadband, and the Benton Institute for Broadband & Society.
Alongside special guest Illinois Lt. Governor Juliana Stratton and speakers Gigi Sohn (Georgetown Law Institute for Technology, Law and Policy), Debbie Alfredson (Deputy Director, Winnebago County Housing Authority), Karin Norington-Reaves (Chicago Cook Workforce Partnership), and Casey Sorenson (PCs for People), Dr. Rhinesmith presented on his 2016 Benton Foundation report, “Digital Inclusion and Meaningful Broadband Adoption Initiatives.”
As Dr. Rhinesmith highlighted the research in the report intended to provide evidence to help inform initiatives such as the FCC’s Lifeline Universal Service program, which at the time was being reformed to help provide a broadband subsidy to low-income consumers. Research questions guiding the study included:
What are the key characteristics of low-cost Internet and digital literacy training programs for vulnerable populations?
What indicators do broadband adoption programs use to measure the success of their programs?
After visiting eight community-based organizations across the country, Dr. Rhinesmith identified a four-part digital inclusion strategy common to these organizations. Part of this strategy includes making low-cost computers available in addition to low-cost broadband and digital literacy training. The presentation concludes with the reminder: